Privacy Policy

This website, rankbrain.net, is operated by Rankbrain ("Rankbrain", "we", "us"). We provide SEO, paid search and lead generation services.

For any question about this policy or your personal data, email info@rankbrain.net.

Information you send us. When you use the contact form, the homepage enquiry form, the Growth Assistant or a free-tool request, we receive what you enter: your name and email address (required) and, if you choose to give them, your company, phone number, website, industry, target market, what you want help with, approximate budget and your message. We also note which form and page you used.

Visit information, only if you choose "Accept" in the cookie notice. We then record how this website is used, with first-party cookies set by this website itself:

• a random visitor ID and a random visit ID (see Cookies below);
• the pages you view and how long they are visible, the buttons you click, and for links to other websites only the domain;
• when a form is started or sent, including the names of the fields you fill in, never what you type;
• how you arrived: campaign tags in the link, the domain of the website that referred you (not the full address), and whether an advertising click identifier was present (not its value);
• coarse device information: device type (mobile, tablet or desktop), browser family and operating-system family.

We do not store your IP address with this visit information, we do not use device fingerprinting, and we never record what you type into forms. Pages of our admin area are never recorded. If you choose "Essential only", or your browser sends a Global Privacy Control signal, none of this visit information is collected.

If you accepted cookies and later send us an enquiry, the visits made from that browser may be linked to your enquiry in our admin system, so we understand what you were interested in. Visits are linked only through the visitor cookie, and a browser already linked to another person is never re-assigned.

Technical information. To deliver the website and protect it from abuse, your IP address and browser type are processed when you load pages or submit a form, for example to limit repeated submissions. Our hosting provider also keeps standard server logs.

• to reply to your enquiry and assess whether our services fit your situation;
• to understand which pages and sources lead to enquiries, so we can improve the website;
• to keep the website secure and prevent spam and abuse.

We may prioritise enquiries internally, for example by how complete they are; this has no legal or similarly significant effect on you. We do not sell your personal data and do not use it to build advertising profiles.

Where applicable law requires a legal basis for processing, we rely on your consent for the visit information and any analytics cookies (you can withdraw it at any time, see Cookies below); on your request and our legitimate interest in responding to business enquiries for the information you send us; and on our legitimate interest in protecting the website from abuse for technical information.

This website uses the following, all set by the website itself:

• Your cookie choice ("Accept" or "Essential only"), kept in your browser's local storage until you clear it.
• rb_vid, a random visitor ID kept for 13 months, and rb_sid, a random visit ID kept for 30 minutes and renewed while you browse. Set only after you choose "Accept".
• If we use Google Analytics, it loads only after you choose "Accept" and never with Global Privacy Control; it then sets Google's analytics cookies. Analytics never receive what you type into forms.
• rb_preview and rb_admin are used only by the Rankbrain team (website preview and admin sign-in).

You can change your choice at any time with "Cookie settings" at the bottom of every page. Choosing "Essential only" removes the cookies above and deletes the visit information recorded for your browser.

We share data only with service providers that help us operate the website and manage enquiries, and only to the extent necessary:

• Hostinger, which hosts and delivers this website and provides our business email: enquiries are delivered by email to our mailbox through Hostinger's mail service.
• GitHub, where the website's content is managed. If we keep enquiries in our admin system, encrypted backups of it are stored there; they are encrypted before they leave our server.
• Google, only if we use Google Analytics and only after you accept cookies.

We may also disclose information where the law requires it.

• Visit information is deleted automatically after 13 months, or straight away when you choose "Essential only".
• Enquiries kept in our admin system are deleted automatically 24 months after the last activity on them.
• Enquiry emails are kept for as long as necessary to respond and, where a business relationship follows, for the duration of that relationship and any period required by law.

We delete your data earlier on request, unless we must keep it by law.

Depending on where you live, you may have rights to access, correct, delete or restrict the processing of your personal data, to object to processing or to request a copy of it.

To exercise any of these rights, email info@rankbrain.net. You may also have the right to complain to the data protection authority where you live.

Submitted data is validated and sanitised server-side, enquiry endpoints are rate-limited to protect against abuse, and the website is served only over encrypted connections (HTTPS). Access to our admin tools is limited to authorised Rankbrain staff with individual sign-ins. Credentials for any connected system are held server-side and are never exposed in the browser.

Rankbrain is an independent marketing agency. Partner badges reflect Rankbrain's status in the Google Partners, Meta Business Partners and Microsoft Advertising partner programmes. We are not affiliated with or endorsed by OpenAI, Perplexity or any AI platform. Google, Meta, Microsoft and related marks are trademarks of their respective owners.

If we change this policy, we will publish the new version on this page and update the date at the top.

For any question about this policy or your data, email info@rankbrain.net or use our contact page.